Number Porting

Keep your number and switch within three working days

Number Porting

Porting from another operator to Lavanta is free, with 50% off for the first three months.

Free

Number porting (MNP) lets you change operator while keeping your existing number. At Lavanta the process is fully digital and free.

How do I port?

  1. In the app choose your plan and tick Port my number.
  2. Enter your current number and ID details.
  3. Approve the porting request through the SMS sent by your old operator.
  4. When porting completes your new eSIM/SIM comes into effect, usually within one to three working days.

Points to note

  • If you have a commitment or device instalment with the old operator, check the remaining amount before porting.
  • On postpaid lines, an unpaid bill can block porting.
  • Prepaid balance stays with the old operator; use it before porting.

Offer

Those who port a number get half price for the first three months. The offer is valid once per ID.

Scope of service

  • Free porting
  • Completed in one to three working days
  • 50% off first three months
  • Fully digital

Number Porting — get a quote

Fill in the form and we will get back to you as soon as possible.

Frequently asked questions

Which network does Lavanta Mobil use?
Lavanta is a virtual operator using a contracted national mobile network infrastructure. Coverage and speed performance are those of the main network, reaching about 97% of the population.
What documents are needed to open a line?
Only a national ID card is needed. In the app you scan your ID card and do face verification. Foreign nationals need a passport or residence permit.
What is eSIM and does my device support it?
eSIM is a digital SIM embedded in the device. You can see support status with the device compatibility check in the app or the Add eSIM option in your phone's SIM manager menu.
Will there be service interruption when I port my number?
There may be a short interruption of a few hours on porting day. Your eSIM takes effect as soon as porting completes. Porting generally takes one to three working days.
Are charges taken automatically when my plan ends?
On prepaid plans, if auto-renewal is on the plan renews if your balance is sufficient; otherwise service pauses. You can turn auto-renewal off in the app. On postpaid lines extra use appears on the next bill.
WhatsApp +90 212 555 30 00 info@lavantamobil.com.tr