Biometric ID verification in the app, eSIM loading by QR and instant activation.
Free
You do not have to go to a store or wait for a physical SIM to open a line. Lavanta's digital registration also completes ID verification in the app.
Steps
- Download the app and verify your phone number.
- Scan your national ID card and do the face scan (one minute with NFC-enabled IDs).
- Choose your plan and pay.
- Load the eSIM QR code on your device.
For those wanting a physical SIM
Same-day delivery (major cities) or in-hand collection from a dealer is available. A physical SIM is free.
Security
Biometric verification protects against SIM-swap attacks. A SIM change request can only be made in the app with face verification; a 24-hour protection lock can also be added to the line.
You can find supported devices and detailed steps on the eSIM Guide page.
Scope of service
- Activation in five minutes
- Biometric verification
- Free physical SIM option
- SIM-swap protection
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Frequently asked questions
Which network does Lavanta Mobil use?
Lavanta is a virtual operator using a contracted national mobile network infrastructure. Coverage and speed performance are those of the main network, reaching about 97% of the population.
What documents are needed to open a line?
Only a national ID card is needed. In the app you scan your ID card and do face verification. Foreign nationals need a passport or residence permit.
What is eSIM and does my device support it?
eSIM is a digital SIM embedded in the device. You can see support status with the device compatibility check in the app or the Add eSIM option in your phone's SIM manager menu.
Will there be service interruption when I port my number?
There may be a short interruption of a few hours on porting day. Your eSIM takes effect as soon as porting completes. Porting generally takes one to three working days.
Are charges taken automatically when my plan ends?
On prepaid plans, if auto-renewal is on the plan renews if your balance is sufficient; otherwise service pauses. You can turn auto-renewal off in the app. On postpaid lines extra use appears on the next bill.